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Hampshire Technology Park reports happy tenants

09 February 2015

Author: Claire

Langstone Technology Park has been recommended as an excellent place to develop a business in 2015. In a recent customer feedback questionnaire, 96% of respondents said they would recommend this Hampshire technology park as a good place for businesses to grow. 

The survey was commissioned by national facilities and property management company Fasset, which has been the sole facilities management (FM) provider at the 40-acre business and technology park for more than ten years. Employees from the 40-plus businesses at the Hampshire business park were invited to give feedback about the quality of facilities and services provided.

Approximately 400 responses were recorded across nine main service delivery areas: housekeeping, helpdesk, maintenance, reception, catering, mailroom, security, conferencing and occupational health. 

Exceptional feedback for Hampshire business park

Many of the questions returned a maximum score: 

  • 100% said they feel safe when working onsite
  • 100% said cleanliness is excellent
  • 100% are aware of the helpdesk facility and agreed that communications relating to their requests were excellent
  • 100% think the reception teams are approachable and professional
  • 100% said the mailroom service is good or excellent
  • 100% are happy with the timeframes for maintenance requests
Gary Medlow, managing director at Fasset Ltd, said: “Exceptional service delivery underpins everything Fasset does. Through refining business processes, continual improvement initiatives and by raising the benchmark standard, we are able to achieve results like these across the parks that we manage. This is the reason why businesses locate to our parks and tend to stay. 

“In 2014, Fasset won significant FM contracts within BEST Network and our business ethos combined with our focus on sustainability, regional development and community engagement were undoubtedly major contributory factors to this.”

Find out more about this Hampshire business Park

Contact the Langstone team today to find out how your business could benefit from the excellent services provided at this Hampshire technology park which is situated on the Southeast edge of the County.

Langstone Technology Park offers an enviable quality of life with access to beautiful countryside, coastlines and city life. The acclaimed leisure and shopping facilities at Gunwarf Quay and Port Solent are moments away; as are scenic coastal walks on Hayling Island and the Isle of Wight.

There are great transport links to the M27 and A3 to London – the capital is just an hour away by train from Havant. Southampton and Gatwick airports are close-by too making it the ideal business location across all sectors.

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