South Coast Office Space
location, Langstone Technology Park has completed its annual customer feedback survey and once again the results are extremely impressive.
Employees from the 52 businesses located at the Havant business hub were given the opportunity to feedback on services and facilities provided there; and almost 500 responses were collected.
This annual feedback opportunity consists of specific questions about five key business performance areas; along with more general questions about the business park overall. Employees could also leave comments, suggestions and ideas linked to their answers.
The survey was conducted by facilities management provider Fasset Ltd, who has provided a full and exclusive FM management service at the 40-acre business and technology park for over 15 years.
Gary Medlow Managing Director, Fasset Ltd:
"I am once again delighted and very gratified by the high scores we received this year. I am extremely proud of all of the hard work the team at Langstone consistently deliver to such a high standard. This feedback is a real recognition from employees based here, that Langstone is more than just a workplace, it’s an aspirational business destination, putting Havant on the map for all the right reasons”.
Last year 96% of businesses said Langstone was a good place to grow your business; this year 99% said they would recommend Langstone as a good place to locate your business.
Survey highlights include:
- 100% feel safe when working onsite;
- 98% said the Reception staff are welcoming;
- 94% said the Reception Team manage visitors professionally;
- 99% said the Housekeeping team are approachable; and
- 100% were pleased with the cleanliness of the common areas across the business park..
A selection of customer feedback comments:
- “Good measures. Excellent service.”
- “Very friendly and helpful staff, any issues are quickly dealt with.”
- “The Reception Team always have a cheerful word on a bad day. They make me smile on my way in.”
Langstone Technology Park offers business occupiers and visitors and an exceptional working environment and onsite experience. With an unparalleled range of corporate facilities, impressive location and first-rate transport links; it is a thriving business community set along the Solent corridor.
To find out how to locate your business to this Science and Technology Park visit www.langtp.com
or contact us.
Read our coverage on the UKSPA website here.